Privacy Policy

Your privacy is important to us. This privacy statement explains what personal data WaveXtend collects from you, through our interactions with you and through our products, and how we use that data.

WaveXtend offers addon, cloud and on premise software used to help operate organizations world wide. References to WaveXtend products in this statement include WaveXtend services, websites, apps, software, servers and devices.

Please read the product-specific details in this privacy statement, which provide additional information about some of WaveXtend products. This statement applies to WaveXtend’s interactions with you and the WaveXtend products.

Personal Data We Collect

WaveXtend collects data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you create a WaveXtend account, administer your organization’s licensing account register for a WaveXtend event or contact us for support. We get some of it by recording how you interact with our products by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties.

How We Use Personal Data

WaveXtend uses the data we collect to operate our business and provide you the products we offer, which includes using data to improve our products and personalize your experiences. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information.

Reasons We Share Personal Data

We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorized. We also share data with WaveXtend-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights or property of WaveXtend.

How to Access & Control Your Personal Data

You can view, edit, or delete your personal data online for many WaveXtend products. You can also make choices about WaveXtend’s collection and use of your data. How you can access or control your personal data will depend on which products you use.

Cookies & Similar Technologies

WaveXtend uses cookies (small text files placed on your device) and similar technologies to provide our websites and online services and to help collect data. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in and analyze how our websites and online services are performing.

We also use web beacons to help deliver cookies and gather usage and performance data. Our websites may include web beacons and cookies from third-party service providers.

You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.

Notice to End Users

Many WaveXtend products are intended for use by organizations and are administered to you by your organization. Your use of WaveXtend products may be subject to your organization’s policies, if any. If your organization is administering your use of the WaveXtend products, please direct your privacy inquiries to your administrator. When you use social features of such products, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the WaveXtend product. WaveXtend is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

If you use an email address provided by an organization you are affiliated with, such as an employer, to access WaveXtend online services, the owner of the domain (e.g., your employer) associated with your email address may: (i) control and administer your WaveXtend online services account and (ii) access and process your data, including the contents of your communications and files.

WaveXtend account

With a WaveXtend account, you can sign into WaveXtend cloud services and products, as well as those of select WaveXtend Partners. Signing into your account enables improved personalization, provides seamless and consistent experiences across products and devices, permits you to access and use cloud data storage, allows you to make payments using payment instruments stored in your WaveXtend account, and enable other enhanced features and settings.

When you sign into your account to access a product, we create a record of that sign in. If you sign into a third-party service with your WaveXtend account, you will be asked to consent to share the account data required by that service.